1. Acceptance of Terms

By accessing or using the Softiba website and services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of our website and services.

2. Services

Softiba provides web design, web-based application development (primarily with Laravel), domain & hosting assistance, e-commerce solutions, cloud integrations and digital marketing. Service scope, pricing and timelines are defined in individual proposals or statements of work (“SOW”).

3. Intellectual Property

• Website content, designs, graphics, code and trademarks on this site are the property of Softiba, unless otherwise stated.
• Final deliverables transfer/licensing will follow the SOW. Third-party assets (fonts, images, libraries) remain subject to their respective licenses.

4. Accounts & Security

• You are responsible for safeguarding credentials for any Softiba portal or integrated service.
• Notify us immediately of any unauthorized use. We may suspend or terminate access if misuse is detected.

5. Quotes, Payments & Refunds

• All quotes are exclusive of taxes unless stated. Invoices are payable through supported gateways.
• For project work, milestones and handover are tied to staged payments as per SOW.
• Due to the nature of digital services, completed milestones are non-refundable.

6. Client Responsibilities

• Provide timely content, access and approvals to keep the project on schedule.
• Ensure provided materials do not infringe any third-party rights or applicable laws.

7. Third-Party Services

We may integrate third-party services (e.g., hosting, payment, analytics). Softiba is not liable for outages or issues caused by third-party providers, but we’ll provide reasonable support for resolution.

8. Warranties & Limitation of Liability

• Services are provided “as is” and “as available”. We do not warrant uninterrupted or error-free operation.
• To the maximum extent permitted by law, Softiba is not liable for indirect, incidental or consequential damages.

9. Support & Maintenance

Post-launch support, SLAs and maintenance windows are defined in the SOW or a separate maintenance agreement.

10. Privacy

See our Privacy Policy for details on data collection and use.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect upon posting on this page. Continued use constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at info@softiba.com or write to our office address listed below.